FAQs

FAQ Here you can see a list of frequently asked questions, for any further questions you can write us at any time to info@kawaiiparadise.com, by contact form or whatsapp.

What is Kawaii Paradise?

Kawaii Paradise was born in 2012 and is a Spanish team working from Asia. We are dedicated to the worldwide sale of kawaii clothes, accessories and decorative objects for the home. We love the design, the pretty things and we mainly care about certifying the good quality of our products and good customer service.

How long does it take for my order to be processed?

Most orders are shipped within 3-6 days after your order placed.

All orders have tracking number, no matter the amount of the order, there is no minimum.

Which countries do you send your products?

We ship worldwide! To any address, however please note, that we do not send to PO Boxes.

How can I find your international delivery information?

Once your order is sent and the post office provides us with the shipping number, you will receive an email with the appropriate information. You will be able to see it in the url address that we provide you and once the package leaves our country, you will be able to see the tracking in the postal website of your country.

How much are shipping costs? Are there any free shipping?

Shipping charges are a flat rate of $ 7.95 for any order to all countries. We also have free shipping on orders equal to or greater than $ 60.

How soon will I get my order?

  • Once you placed the order it will take 3-6 days (peak season 5-10 days) to process the order.
  • Once shipped, most orders arrive within 15 to 45 business days, but still depending on the efficiency of your local postal service.
  • If you need Express shipment, welcome to contact us for more details. We have discounts from DHL / UPS / EMS / Dpex / European Express and many other kinds of couriers, feel free to ask!

Will my order have customs fees?

Sorry we are not able to control it. According to our experience, only 0.06% package got taxes out of 1000 packages (We've been in the market since 2012).

We will help you provide needed paper work to get packages released soon and if you need, we can ship them as gift or at lower value. But you must keep in mind that this depends on the rules and requirements of taxes and customs of your country.

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